{"id":2381,"date":"2017-06-10T00:00:00","date_gmt":"2017-06-10T00:00:00","guid":{"rendered":"https:\/\/\/chuong-trinh-dao-tao-voi-chu-de-cham-soc-that-long-khach-mong-quay-lai\/"},"modified":"2020-02-17T06:20:54","modified_gmt":"2020-02-17T06:20:54","slug":"chuong-trinh-dao-tao-voi-chu-de-cham-soc-that-long-khach-mong-quay-lai","status":"publish","type":"post","link":"https:\/\/\/chuong-trinh-dao-tao-voi-chu-de-cham-soc-that-long-khach-mong-quay-lai.html\/","title":{"rendered":"CH\u01af\u01a0NG TR\u00ccNH \u0110\u00c0O T\u1ea0O V\u1edaI CH\u1ee6 \u0110\u1ec0 ‘CH\u0102M S\u00d3C TH\u1eacT L\u00d2NG – KH\u00c1CH MONG QUAY L\u1ea0I’"},"content":{"rendered":"
\n

Kh\u00e1ch h\u00e0ng l\u00e0 h\u01a1i th\u1edf, v\u00e0 l\u00e0 ngu\u1ed3n s\u1ed1ng c\u1ee7a b\u1ea5t k\u1ef3 nh\u00e2n vi\u00ean, c\u1eeda h\u00e0ng, hay m\u1ed9t c\u00f4ng ty n\u00e0o. Ch\u00ednh v\u00ec th\u1ebf, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng (CSKH) tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 v\u00f4 c\u00f9ng quan tr\u1ecdng v\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 kh\u00e1ch h\u00e0ng ti\u1ebfp t\u1ee5c quay tr\u1edf l\u1ea1i c\u1eeda h\u00e0ng. CSKH kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 b\u00e1n cho kh\u00e1ch h\u00e0ng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5, m\u00e0 c\u00f2n ph\u1ea3i t\u1ea1o ra s\u1ef1 h\u00e0i l\u00f2ng, ni\u1ec1m tin tuy\u1ec7t \u0111\u1ed1i cho kh\u00e1ch h\u00e0ng.<\/p>\n

Ch\u00ednh v\u00ec l\u1ebd \u0111\u00f3 m\u00e0 Ban \u0110\u00e0o T\u1ea1o H\u1ec7 Th\u1ed1ng HEAD Ph\u00e1t Ti\u1ebfn \u0111\u00e3 t\u1ed1 ch\u1ee9c ch\u01b0\u01a1ng tr\u00ecnh v\u1edbi ch\u1ee7 \u0111\u1ec1:\u201cCh\u0103m s\u00f3c th\u1eadt l\u00f2ng-Kh\u00e1ch mong quay l\u1ea1i\u201d<\/strong>.<\/p>\n

\u0110i\u1ec1u \u0111\u1eb7c bi\u1ec7t v\u00e0 vinh d\u1ef1 cho Ban \u0110\u00e0o T\u1ea1o H\u1ec7 Th\u1ed1ng HEAD Ph\u00e1t Ti\u1ebfn \u0111\u00f3 ch\u00ednh l\u00e0 s\u1ef1 hi\u1ec7n di\u1ec7n c\u1ee7a c\u00e1c anh, ch\u1ecb \u0111\u1ea1i di\u1ec7n C\u00f4ng Ty Honda Vi\u1ec7t Nam (HVN):<\/p>\n

1<\/em><\/strong>. \u00a0Anh V\u0169 V\u0103n Chi\u1ebfn – Tr\u01b0\u1edfng ph\u00f2ng B\u00e1n h\u00e0ng Mi\u1ec1n Nam.<\/em><\/strong><\/p>\n

2. Ch\u1ecb Nguy\u1ec5n Th\u1ecb Hu\u1ef3nh Sao – Tr\u01b0\u1edfng nh\u00f3m b\u00e1n h\u00e0ng khu v\u1ef1c HCM<\/em><\/strong><\/p>\n

3. Ch\u1ecb Tr\u1ea7n Nguy\u1ec5n Ng\u1ecdc Dung – \u0110\u1ea1i di\u1ec7n b\u00e1n h\u00e0ng khu v\u1ef1c HCM<\/em><\/strong><\/p>\n

4. Anh L\u01b0\u01a1ng Ph\u00fa C\u01b0\u1eddng –\u00a0 \u0110\u1ea1i di\u1ec7n b\u00e1n h\u00e0ng khu v\u1ef1c Long An<\/em><\/strong><\/p>\n

Xin \u0111\u01b0\u1ee3c g\u1eedi l\u1eddi c\u1ea3m \u01a1n \u0111\u1ebfn c\u00e1c anh, ch\u1ecb. S\u1ef1 hi\u1ec7n di\u1ec7n c\u00e1c anh, ch\u1ecb \u0111\u00e3 g\u00f3p ph\u1ea7n cho ch\u01b0\u01a1ng tr\u00ecnh s\u00f4i \u0111\u1ed9ng, h\u00e0o h\u1ee9ng v\u00e0 th\u00e0nh c\u00f4ng.<\/p>\n\"\"\n

\u0110\u1ea1i di\u1ec7n C\u00f4ng Ty Honda Vi\u1ec7t Nam (t\u1eeb b\u00ean ph\u1ea3i sang Anh V\u0169 V\u0103n Chi\u1ebfn, Anh L\u01b0\u01a1ng Ph\u00fa C\u01b0\u1eddng, Ch\u1ecb Nguy\u1ec5n Th\u1ecb Hu\u1ef3nh Sao,Ch\u1ecb Tr\u1ea7n Nguy\u1ec5n Ng\u1ecdc Dung)<\/em><\/p>\n

\"\"<\/em><\/p>\n

\"\"<\/em><\/p>\n

Quang c\u1ea3nh l\u1edbp h\u1ecdc<\/em><\/p>\n

Ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e3 chia s\u1ebb nh\u1eefng k\u1ef9 n\u0103ng v\u1ec1 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng khi kh\u00e1ch h\u00e0ng \u0111\u1ebfn c\u0169ng nh\u01b0 khi kh\u00e1ch h\u00e0ng r\u1eddi kh\u1ecfi c\u1eeda h\u00e0ng. Qua ch\u01b0\u01a1ng tr\u00ecnh n\u00e0y, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng (NVBH) th\u00eam t\u1ef1 tin, t\u1ef1 h\u00e0o \u0111\u1ec3 mang nh\u1eefng \u0111i\u1ec1u t\u1ed1t \u0111\u1eb9p nh\u1ea5t \u0111\u1ebfn v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n\"\"\n

Th\u1ea3o lu\u1eadn nh\u00f3m<\/em><\/p>\n\"\"\n

Th\u00e0nh qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c<\/em><\/p>\n

B\u00ean c\u1ea1nh \u0111\u00f3 ch\u01b0\u01a1ng tr\u00ecnh c\u0169ng \u0111\u00e3 vinh danh nh\u1eefng b\u1ea1n \u0111\u1ea1t th\u00e0nh t\u00edch nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng xu\u1ea5t s\u1eafc (NVBHXS) v\u00e0 nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng xu\u1ea5t s\u1eafc (NVCSKHXS) \u0111\u01b0\u1ee3c ph\u00e1t \u0111\u1ed9ng trong th\u00e1ng 6\/2017 v\u1eeba qua.<\/p>\n

Xin ch\u00fac m\u1eebng c\u00e1c b\u1ea1n:<\/p>\n

o\u00a0\u00a0B\u1ed9 ph\u1eadn b\u00e1n h\u00e0ng<\/em><\/strong><\/p>\n

    \n
  1. \u00a0Anh Nguy\u1ec5n Thanh Huy- NVBH Ph\u00e1t Ti\u1ebfn H\u00e0ng Xanh \u0111\u1ea1t gi\u1ea3i nh\u1ea5t NVBHXS<\/li>\n
  2. Nguy\u1ec5n V\u0103n V\u01b0\u01a1ng- NVBH Ph\u00e1t Ti\u1ebfn C\u00e1ch M\u1ea1ng Th\u00e1ng T\u00e1m \u0111\u1ea1t gi\u1ea3i khuy\u1ebfn kh\u00edch<\/li>\n
  3. Nguy\u1ec5n Qu\u1ed1c \u0110\u00f4ng- NVBH Ph\u00e1t Ti\u1ebfn Kh\u00e1nh H\u1ed9i \u0111\u1ea1t gi\u1ea3i khuy\u1ebfn kh\u00edch<\/li>\n<\/ol>\n

    <\/p>\n

    o\u00a0\u00a0B\u1ed9 ph\u1eadn CSKH<\/em><\/strong><\/p>\n

      \n
    1. Ch\u1ecb \u0110\u1eb7ng Ng\u1ecdc B\u00edch Dung NVCSKH \u0111\u00e3 \u0111\u1ea1t gi\u1ea3i NVCSKHXS.<\/li>\n
    2. Nguy\u1ec5n Th\u1ecb Na NVCSKH \u0111\u1ea1t gi\u1ea3i \u0111\u1ec1 xu\u1ea5t hay v\u00e0 thi\u1ebft th\u1ef1c<\/li>\n<\/ol>\n

      Hy v\u1ecdng r\u1eb1ng c\u00e1c gi\u1ea3i th\u01b0\u1edfng n\u00e0y s\u1ebd t\u1ea1o th\u00eam \u0111\u1ed9ng l\u1ef1c gi\u00fap nh\u00e2n vi\u00ean lu\u00f4n c\u1ed1 g\u1eafng, n\u1ed7 l\u1ef1c, trau \u0111\u1ed3i ki\u1ebfn th\u1ee9c c\u0169ng nh\u01b0 k\u1ef9 n\u0103ng bi\u1ebfn m\u00ecnh th\u00e0nh nh\u1eefng ng\u01b0\u1eddi bi\u1ebft quan t\u00e2m, s\u1ebb chia v\u00e0 l\u00e0 ng\u01b0\u1eddi b\u1ea1n \u0111\u1ed3ng h\u00e0nh c\u00f9ng kh\u00e1ch h\u00e0ng tr\u00ean m\u1ecdi n\u1ebbo \u0111\u01b0\u1eddng.<\/p>\n\"\"\n

      Kh\u1edfi \u0111\u1ed9ng \u0111\u1ea7u gi\u1edd<\/em><\/p>\n

      \"\"<\/em><\/p>\n

      C\u00f9ng ch\u00e0o nhau khi b\u1eaft \u0111\u1ea7u ch\u01b0\u01a1ng tr\u00ecnh theo v\u0103n h\u00f3a Ph\u00e1t Ti\u1ebfn<\/em><\/p>\n

      \"\"<\/em><\/p>\n

      Anh V\u0169 V\u0103n Chi\u1ebfn -Tr\u01b0\u1edfng ph\u00f2ng B\u00e1n h\u00e0ng Mi\u1ec1n Nam trao gi\u1ea3i th\u01b0\u1edfng NVBHXS nh\u1ea5t<\/em><\/p>\n

      \"\"<\/em><\/p>\n

      Anh H\u1ed3 V\u00e2n Ph\u00fa \u2013 Gi\u00e1m \u0110\u1ed1c \u0110i\u1ec1u H\u00e0nh C\u00f4ng Ty Ph\u00e1t Ti\u1ebfn trao gi\u1ea3i th\u01b0\u1edfng NVCSKHXS nh\u1ea5t<\/em><\/p>\n

      \"\"<\/em><\/p>\n

      Ch\u1ecb Nguy\u1ec5n Th\u1ecb Hu\u1ef3nh Sao -Tr\u01b0\u1edfng nh\u00f3m b\u00e1n h\u00e0ng khu v\u1ef1c HCM trao gi\u1ea3i khuy\u1ebfn kh\u00edch<\/em><\/p>\n

      \"\"<\/em><\/p>\n

      Ch\u1ecb Nguy\u1ec5n Th\u1ecb Ng\u1ecdc \u0110i\u1ec7p- Ph\u00f3 T\u1ed5ng Gi\u00e1m \u0110\u1ed1c C\u00f4ng Ty Ph\u00e1t Ti\u1ebfn trao gi\u1ea3i \u00a0khuy\u1ebfn kh\u00edch<\/em><\/p>\n

      \"\"<\/em><\/p>\n

      Anh Ng\u00f4 \u0110\u1ee9c H\u00f9ng \u2013Tr\u01b0\u1edfng ph\u00f2ng kinh doanh H\u1ec7 Th\u1ed1ng HEAD Ph\u00e1t Ti\u1ebfn trao gi\u1ea3i NVCSKH c\u00f3 \u0111\u1ec1 xu\u1ea5t hay v\u00e0 thi\u1ebft th\u1ef1c<\/em><\/p>\n

      \"\"<\/em><\/p>\n

      Anh L\u01b0\u01a1ng Ph\u00fa C\u01b0\u1eddng \u2013 \u0110\u1ea1i Di\u1ec7n B\u00e1n H\u00e0ng khu v\u1ef1c Long An trao gi\u1ea3i c\u00e1c \u0111\u1ed9i xu\u1ea5t s\u1eafc<\/em><\/p>\n

      \"\"<\/em><\/p>\n

      Ban \u0110\u00e0o T\u1ea1o trao gi\u1ea3i c\u00e1c \u0111\u1ed9i xu\u1ea5t s\u1eafc<\/em><\/p>\n

      \"\"<\/em><\/p>\n

      Ch\u1ee5p h\u00ecnh l\u01b0u ni\u1ec7m v\u1edbi \u0110\u1ea1i di\u1ec7n C\u00f4ng Ty Honda Vi\u1ec7t Nam<\/em><\/p>\n\"\"\n\"\"\n

      Kho\u1ea3nh kh\u1eafc l\u01b0u ni\u1ec7m<\/p>\n

      <\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

      Kh\u00e1ch h\u00e0ng l\u00e0 h\u01a1i th\u1edf, v\u00e0 l\u00e0 ngu\u1ed3n s\u1ed1ng c\u1ee7a b\u1ea5t k\u1ef3 nh\u00e2n vi\u00ean, c\u1eeda h\u00e0ng, hay m\u1ed9t c\u00f4ng ty n\u00e0o. Ch\u00ednh v\u00ec th\u1ebf, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng (CSKH) tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 v\u00f4 c\u00f9ng quan tr\u1ecdng v\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 kh\u00e1ch h\u00e0ng ti\u1ebfp t\u1ee5c quay tr\u1edf l\u1ea1i c\u1eeda h\u00e0ng. CSKH kh\u00f4ng […]<\/p>\n","protected":false},"author":2,"featured_media":2382,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[],"_links":{"self":[{"href":"https:\/\/\/wp-json\/wp\/v2\/posts\/2381"}],"collection":[{"href":"https:\/\/\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/\/wp-json\/wp\/v2\/comments?post=2381"}],"version-history":[{"count":1,"href":"https:\/\/\/wp-json\/wp\/v2\/posts\/2381\/revisions"}],"predecessor-version":[{"id":4532,"href":"https:\/\/\/wp-json\/wp\/v2\/posts\/2381\/revisions\/4532"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/\/wp-json\/wp\/v2\/media\/2382"}],"wp:attachment":[{"href":"https:\/\/\/wp-json\/wp\/v2\/media?parent=2381"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/\/wp-json\/wp\/v2\/categories?post=2381"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/\/wp-json\/wp\/v2\/tags?post=2381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}